The digitalization of services has led to increasingly complex interactions between data protection law and business practices. At the core of Mousse v. CNIL & SNCF Connect, the Court of Justice of the European Union (CJEU) was asked to determine whether a company can require customers to select a gendered title (“Mr.” or “Ms.”) when purchasing travel tickets.
Case Study: Gender Identity, Data Collection, and GDPR Compliance
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